the start of a beautiful relationship

by Adam 9. July 2008 10:33

There's a salesman friend of mine who says that the client relationship usually starts deteriorating the moment the sale is made. This is not my view but i do think that it's important to avoid going straight into obsequious butler mode just because someone is paying you. In fact, the beginning of the relationship is the best time to test it. An early, hard-hitting, deep-core analysis of a client's business will pay dividends throughout the life of the relationship, instead of the resentment that builds up through having to tease out information.

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Written largely by the members of Crumpled Dog design (but open to contributions from just about anyone), Views on Design is a blog charting the trepidatious journey of a design agency as it teeters on the brink of client satisfaction. Browse, read, join in or ignore, the story goes on.

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July 30. 16:08

@topleftdesign re: horizontal web design - here's one we prepared earlier http://bit.ly/cGzpxR

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July 30. 15:04

RT @DelhiGrill: Lunch is finally over, so its time for a rest and perhaps just one cake from the Euphorium bakery...

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July 28. 17:17

@topleftdesign nice, very clean.

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July 27. 14:11

@LondONtheinside bottega prelibato - Italian eatery in Rivington Street - very authentic

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July 27. 14:04

just had a great lunch in Shoreditch with property agents @dominionlondon

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